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  • How do I know if I need counselling?
    Counselling sessions can help you to gain clarity on an issue, change old patterns, untangle complex personal issues, or embark on a journey of self-development. Counselling does not only have to be used at the point of crisis, many people seek counselling as a preventative measure too, or even just a place to explore where they are at in their lives at the moment.
  • What issues can counselling help with?
    Counselling can help with a huge range of issues, some of which are listed below, however these are not the only issues at all, if you want to see if we can help you with an issue please get in touch. Anxiety Depression Self-esteem and confidence Health and chronic conditions Bereavement and Loss Infertility and secondary infertility Relationship difficulties Special Educational needs and Neurodivergence Trauma Phobias Addiction Stress Workplace issues
  • How do I start counselling?
    To start counselling with a counsellor at safe space email or call 0191 704 2135 and someone will get back in touch with you to speak about what you are looking for from counselling and to arrange a mutually convenient time for sessions.
  • How many sessions will I need?
    The number of sessions needed is individual and tailored to each client, however we will always seek to review at 6 weeks and create a future plan.
  • Do I have to have weekly sessions?
    To begin with up until the 6 week review, weekly sessions are recommended to gain a relationship with your counsellor and for continuity, however this isn’t set in stone and you should speak to your individual counsellor to create your own tailored plan.
  • Can I have more than 1 session per week?
    It is possible to have more than 1 session per week, but it would be beneficial for you and your counsellor to explore how this will benefit you, it is important that our counsellors keep your best interest at heart.
  • If I don’t find the service works for me, do I have to stay?
    Not at all, you are not contracted into sessions, we recommend 6 sessions to build a relationship and build progress, but at any point if you decide counselling is not or you, just chat to your counsellor, who will plan a safe ending for you.
  • Will you come to my house to do sessions?
    This can be a possibility, especially for individuals with mobility issues or agoraphobia. Please reach out and discuss this with us, if we can make this happen we will do our best to meet this request, as it is important that counselling is accessible for everyone.
  • What do I need to bring to my sessions?
    Nothing at all, just you. Occasionally people maty note down things on their mind and bring notes to sessions, and sometimes your counsellor may ask you to complete some homework (if you are happy too) and you may need to bring this into session. You can email things over too if you find that easier.
  • What happens if I cant attend sessions due to ill health or holidays?
    Your counsellor will create a working agreement with you at the beginning of your sessions and go through cancellation procedures and missed sessions, all illnesses and disabilities will be taken into account when creating your working agreement.
  • How do I pay?
    Payment is made via bank transfer, for each session you will receive an invoice which is paid 48 hours prior to the session to hold the session. The next session will always be agreed at the end of the last session.
  • Can you write letters for me?
    Letters are done on an individual basis, and it will depend on the reasoning for the letters. For any letter writing service there will be an administrative charge and the counsellor will need signed written permission from you to share the details provided in any letter.
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